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Innefficient IT structure at IBM

  • Tim Bray (Mr XML, now at Sun) had this to say
  • $46,213,000,000.00

  • I looked up the answer to the question: What is IBM's consulting revenue? In 2004, IBM's gross revenue was $96B, of which $46B was Global Services, i.e. consulting. I see that basically as testimony to how our profession, the IT profession, has failed our customers. Nothing against IBM; in fact, as solution-providers go, my experience is that IBM GS is pretty good. But if you see IBM as a microcosm of the industry, it shouldn't cost $46B in consulting to deploy $50B worth of technology. It's not going to be easy to get there, and it's going to take a long time, but we just have to focus on making things simpler.